Ask the Community

Professional One time Plan not giving me option to Export polls and quizzes. This was marked in feature list as Available as part of the Professional One Time Plan. When I click the export in Analytics, it greys out the exports - and tells me its not available in my plan 

Hello. I purchased a one time ENGAGE upgrade. I wanted to apply it to a pre-existing presentation but instead I think I “created new slido” then deleted that empty presentation. Does this mean I have lost my upgrade? I did not get a change to use it

Hi! We used to be add multiple questions to one poll. For example you could scroll down and answer multiple questions at the same time. Is this no longer a feature?

Hi Slido, We would like to hide everything apart from the Live Video stream,We have switched back to the old interface and disabled polls, but the right hand pane just says ‘There is no live interaction at the moment.’ - can we remove this pane altogether just leaving the video stream? ThanksAdrian

Is there a way that I can send a message as a moderator, to a speaker who has Slido open on stage?  We would both be logged into Slido, myself in the back of the room with the speaker on stage. 

I have several rooms within one slido. Only one of the rooms requires Q&A and i would like to turn it off for the other rooms. When i am in one of the rooms and turn off Q&A it disables it for all rooms. Does anyone know if this is possible?ThanksMike

Hi.Thanks for helping with my earlier question!  I am running a Conference over 3 days. On the first day there will be one main session and then on the following days there will be the main session which will split into concurrent sessions in different rooms and then return to the main session. Can I use the same link for 2-3 days? ie One link for the main session (to be used off and on over 3 days), One link for one concurrent session (to be used off and on over 2 days) and another link for the 2nd concurrent session (to be used off and on over 2 days)?I hope this makes sense?Thanks, Chris

Can I create a slido poll with 10 questions with 4 possible answers for each question?I could use the quiz format, but I don’t want to identify a correct answer.

Hello Slido team,I get a QR code error when I scan it. It’s always loading and won’t login to the Q&A page. Looking forward to the comment, thank you. Va Zhong

I have the Engage subscription but it appears that I still only have a limited number of polls, I have tried refreshing, signing in again - I am not sure what (if anything) I am doing wrong Can anyone helpThanks Nic

A medium company dipping our toe into Slido. Can we share the single user access so someone else can use the tool if I am away?

I have purchased a „one-time engage“ plan ($60 for ONE event) from Slido for a survey with retailers.A few days beforehand, I have to test the survey completely with a team from my customer: The customer team should go through the survey in the same way as the retailers will do a few days later.My question: Does this complete test run count as a separate „event“ and does the „one-time engage“ plan (for ONE event) therefore expire? In other words, would I have to buy another / different plan? Or can I reset the results after the test run, possibly correct the survey according to customer feedback and then conduct the survey "again" a few days later - then with the correct target group?Many thanks in advance for any feedback!

I made a survey with several questions and options. My collegues tested this. They all were able to respond and answer the questions and polls. The problem is: none of them is able to submit their answers, because the ‘Submit’ button or Apply-button (in Dutch ‘verzenden') is not active. It is light green in stead of dark green, so it can't be used. How can I solve this problem? 

Hi. I will be running concurrent sessions in 2 rooms on 2 devices using 2 zoom accounts. Can I use one slido account on the 2 devices at the same time and with 2 different links for 2 different areas? Thanks

Hi, I want to create a quiz, where different people compete by right amount of answers and answer speed. But the people will not be answering the questions at the same time. Is it possible to start an interaction again, without resetting it? Thank you.

why when i type “EL” in word cloud, it can’t show on board,what problem about this word? 

How can we differentiate between questions posed by distinct individuals and those submitted by the same person multiple times? (Determining the count of unique users who have asked one or more questions in Slido)

Hi,I purchased a one-time plan. my event will start at 2nd March. I created the Slido Event but i don’t understand how can i assign my plan to this event. I know that this plan expire in a week but how can i use it in this specific week (2-8 March)?thank you

Hi i am running team day but using a master slide deck. different people are compiling different agenda sections and then sending back to me to consolidate into the main one. however when doing this their slidos dont then work when in presentation mode? the only way i can see is if you switch session, but doing this brings up a warning saying ‘All polling slides you created will be removed from this presentation’ so fear i add one in but delete the rest. is there a way to keep in one presentation multiple created slidos? i have a paid account so can have unlimited polls. thanks 

Hello I’ll be running a pop up event and I’m wondering if I can fill out the survey I have created on behalf of participants? I would like to engage with people through conversation rather than asking them to fill out a survey. In essence I will ask the public the survey questions which I will then input into Slido. I’m just wondering if this is possible?

HI MyColleague upgraded one of our events to proffessional to allow us to moderate. All the other slidos which are currently active  on our account have also been turned into professional and now they are unable to be duplicated. Why is professional removing the capability to duplicate ?? Thanks

I purchased a one-time plan, and I wanted to start over, so I deleted the plan I was working on, not realizing that the plan was activated on that particular slido. How do I go about reassigning my one time plan to a new slido? My plan was only active for about 5 minutes. Thank you. 

 Hi Slido team,I can’t upload images into Poll or Quiz, I have tried to resize it not excess 10MB and the dimensions under 3000px. Please can you advise. 

Trying to make the launch button appear on the slide poll in zoom webinar, it works in zoom meetings but not zoom webinar.

 Dear brain trustLooking to run a quiz, with hyperlinks to journal articles in the questions Is it possible to copy and embed hyperlinks in Quiz questions? I can only seem to copy free text. Thank youAndrew