Ask the Community

Hello .We are considering the Professional plan for a one-time event, utilizing the multiple-room slido feature embedded into PowerPoint.We have 10 physical rooms with 10 laptops.   We have 100 PowerPoint Presentations (sessions) over the course of the event.Questions:How many "slido rooms" do we need to create? (100?  1 for each session?)Can the 10 laptops use the same slido logon information to activate slido? (single account holder) I was just on working an event with 6 separate rooms using slido embedded into PowerPoint, and they had to have 6 individual Slido account holders to login on those separate laptops in order to make it work. Maybe it was setup incorrectly. Thank you for the help. Art 

hi,I have an event taking place next September, it will take place for 2 days with the same content, I wonder if I can buy the engage package once and use it for 2 days?thanks

i have just gone to look at an expired survey and the results have disappeared. can i get these back

When I try to use ranking as an interaction in my slido I am unable to use it, the slide icon is greyed out and has a ‘crown’ symbol at the top right, see below I haven’t seen this previously, is this option no longer available?

Has anyone else noticed that the placeholder text in any Slido poll is “Enter a word”? Is there a way to change this? I’ve found this really restrictive in the sense that sometimes my polls aren’t just asking for one word, yet people will tend to submit one word. Can’t find a way to alter this and none of my searches yield anything.

I am the cohost of multiple events. I want to consolidate all the slidos into one event. Is there a way to do this other than manually recreating each slide into one event?

I am using Slido and the organization does not allow computers on their system. Can Slido work from a USB?

Hello I’ll be running a pop up event and I’m wondering if I can fill out the survey I have created on behalf of participants? I would like to engage with people through conversation rather than asking them to fill out a survey. In essence I will ask the public the survey questions which I will then input into Slido. I’m just wondering if this is possible?

If you wanted to assign a point value for your poll questions or just to a Quiz is there a way to do that so when someone completes a series of questions a percentage out of 100 is received by the presenter?

We were testing our event and noticed that android users were having trouble participating during the quiz. Is there anyone who has had the same issue and is there anything we can do to prevent this from happening? 

I’m using Chrome on a Mac. Every time I try logging into Slido, it forces me to reset my password. I have cleared cache (for all time) and it still makes me reset. I can log in using Incognito in Chrome, and I can log in on Safari. Still, Chrome is my default browser and I cannot use this integration properly unless I change my default browser permanently.

There is a date and time on my survey data when I export the “Joined Participants” analytics and I do not know what time zone it is. Does anyone know what time zone pulls on this report information?

Hello, I have a logo with a black background and when in participant the surround is a grey/ faded colour. how do I get the banner behind the logo all black? 

I add two people to my events as co-hosts so they can help me moderate Q&A behind the scenes. One always receives the invite and accesses just fine. The other used to, but lately has not received any invites. I’ve tried resending, revoking access and resending, neither works. And this is over multiple events.Has anyone run into this and can suggest a solution?

Please can someone help by giving instructions on how you can transfer current events from one Slido account to another? My company has recently purchased a new professional account with Slido whilst we had a shared account with another department that had deferred back to a basic account and I want to avoid having to create the events again in the new account. Is this something that can be done?

HelloSome of our users, including myself, get empty Excel sheets when exporting questions.  What causes this and can we do anything about it?Regards, Marion

If I had availed of the Engage plan, will I be able to export the quiz scores of all participants (and not just the top 5)?

just putting this out there

Hi everyone,I'm looking to make my presentations more interactive by integrating Slido polls directly into Google Slides. Has anyone here successfully done this? What are the best practices and common challenges to watch out for? Also, are there any tips for ensuring a smooth experience for both presenters and participants?Thanks in advance for your help!

Hi! The Slido embed code displays differently on Android vs Apple. On Android the Q&A section is viewable directly, on Apple, on the other hand, I need to join the event first (see Iphone view below). Any recommendation what to do about this? 

Hi there,I’m wondering if it is possible in the word cloud function to allow participants to select a colour that we can link to their team so we can see the results and know which team they come from? Hope that makes sense,Keen to get a bit deeper with understanding the responses from different teams and showing the collective group how different teams feel,Thanks! 

HelloWe have a large slide deck and have connected Slido to our powerpoint presentation.Some slides have animation so we want Slido to appear in the middle of presenting first part of a slide. Is there a way for Slido to produce a pop up box on the slide rather than add a new slide?Are there any work arounds you could suggest rather than a brand new slide created? 

I have a PowerPoint presentation I am re-tooling.  It had a link from the original author, which I want to eliminate completely and start over.I cannot find how it is still liked as I deleted all of the Slido slides in the deck.Any thoughts?Thank you!

Live video integration does not play back on Android phone. It works on an iPhone. The video will play without sound but when you unmute the video freezes. Tested on multiple browses including Chrome, Firefox. Live video servers I tested was Vimeo and Boxcast. The live video integration works on a computer fine.