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HelloOur voters have different numbers of votes depending on the size of the company. Can I take this into account in SLIDO?e.g. Company X = 20 votesCompany Y = 8 votesCompany Z = 1 vote

How can I make the poll active for more than one year?

Is it possible to edit poll responses to correct spelling mistakes and errors. I like to use the word clouds in presentations but it looks unprofessional with errors.

Hi Slido Support, I created an event under my Basic/personal workspace, but I also have a Professional organization under the same account. Is it possible to move/migrate the existing event to the Professional organization without changing the current event link and QR code? Thank you!

I am trying to edit questions for my current Q & A  and feedback poll which i created in previous slido, but i can’t find where to edit them. How do i go on about this? 

Upon successful viewer login from their device, the viewer is immediately shown the last slido in the deck, rather than shown the “waiting” message they should see when no poll is displayed. I’ve tested in a few different ways, and it keeps happening. This seems to be a bug in the login process. I’m testing this from powerpoint on a mac, and logging in as a ‘viewer’ from the safari browser on an iphone. Robert.

hi,I have an event taking place next September, it will take place for 2 days with the same content, I wonder if I can buy the engage package once and use it for 2 days?thanks

I’ve created a Slido event, moderated Q&A,I want to add an image to my slide deckI want a downloadable image of event title showing QR code + #IDWhen I enter my event and present in full screen I see the image I wantBUT, if there are already questions submitted and approved, when I enter my event and present in full screen, I see the image I want only for 1 second, then the approved questions appearIs there a way to download the image of event title showing QR code + #ID?

I set up a survey where participants needed to enter their email address to respond. Looking for each persons ranked preferences for 5 options. Now when I look for the excel files of participants I get a numerical ID and theor email, but the file with their responses has a “Hashed ID” and no email….so i cant tell who provided which response (defeating the whole purpose of using slido for this task). Is there any way to match the responses to the emails without asking everyone to repeat the task??

Hello, I am trying to implement Slido into my website using an iframe. But I can't seem to find an option that allows users to change language. I want users to freely choose their desired language instead of changing it from my side. Is it possible?

Good morning,I have a question. I wanted to know if I upgrade my profile to an Engage program and I invite people to join my slido, will they also have access to my upgrade while editing?Thank you for your answer !

If I purchase a professional edition and begin using it before the Engage one-time plan expires, is my subscription updated, implying that Engage has been upgraded to professional, or do I have two subscriptions, Engage and professional?

Dear Slido Team,I would like to cancel my ENGAGE subscription (purchased 21 Aug 2026, valid until 22 Aug 2027) and request a full refund in accordance with your 30-day Money Back Guarantee. Invoice number: 260838896.There is no cancellation or refund option anywhere in the account settings, so today I submitted the Contact us form and also opened a ticket via the AI chat on the contact page. I have not received a confirmation email yet.I am posting here as well because I have seen the Commerce team pick up refund requests from this forum. Could you please send the refund link to the license owner email on file for this invoice?Reason: after testing Engage in our actual classes, the plan is missing features that are critical to how we run our sessions, so it does not fit our needs. We did like how quick and frictionless Slido is for participants.Thank you in advance!

I have a Slido user who has a 20 question quiz created that they reset each training period.  They are telling me that the performance is normal when the participants are using their phone to participate.  However, when they participate on one of the training PC’s by visiting slido.com and entering the appropriate PIN code, they find there is significant latency moving from screen to screen.  The latency is most evident when moving from the correct answer screen to the trophy screen or from the trophy screen to the next question.They did have a 60 count down before the question was locked and I suggested reducing that but they indicated that the latency exists even if they end the question early.Any troubleshooting ideas.  We have verified the throughput speeds are what they should be and circuit utilization is nomina.

Hi - I am trying to add the slido plug-in but when I login to grant access there is no email being sent to authenticate access.   

Hi. Please I will like to know what plan gives me the option of making the questions asked private.  where not everyone can see the questions asked.  thank you. 

We did a SLIDO a few days ago, and when it was running we could see all the answers - maybe like 20.  Now when we go back there are only a few.  What happened to them and is there a way to get those responses back?  

Hi! I wanted to create a quiz for the team but the answers are variable meaning depending on the answer of the person in question. Say I have options A or B but I will ask our team first if person 1 will choose A or B so I cannot give an answer yet. Is this possible in Slido?

Hi Slido, We would like to hide everything apart from the Live Video stream,We have switched back to the old interface and disabled polls, but the right hand pane just says ‘There is no live interaction at the moment.’ - can we remove this pane altogether just leaving the video stream? ThanksAdrian

Dear Sir/Ma’am I am planning an educational research study using SLIDO as my tool. The research study will be carried out after obtaining the requisite permission of the IEC at my institute. I would also be publishing the said research study later on. I understand that I would be appropriately mentioning the use of SLIDO in the methods section. Is there anything else that I must keep in mind?Thanks

HelloI would like to know if my slido expires in 4 days (27 March) It means to be happen at 27 March 23:59?Can I use my slido on the whole day?Thank you for your answer.

Hi there,we have company license (3+1 users / 1 left) and a single person in single professional license (2 users). We just migrated the enterprise license to SSO&SAML. How can we move a user from the professional license to the company license? Will they loose their data? Can, during transition, the same username exists twice in Slido?Kind RegardsBefrt Oberholz

How can I allow participants to submit questions during a Powerpoint presentation without the Q&A slide open?

I’m exploring word cloud options for a conference activity. I like most of the functionality here but an important step for this activity is collecting a list of responses outside of the word cloud display itself. Am I missing it, or is there no option beyond going to Review Answers and copy/pasting the list that is there? Ideally I would like to be able to export as a sheet with answers in one column and quantity in another, very simple.