Event Code would not work online but the QR code did work on phones

  • 22 September 2022
  • 1 reply

participants complained that when they went to the online site and put in the event code it would not work on their laptops but the QR code did work on their phones. 

1 reply

Userlevel 3

Hi @Howe

There are no issues with this that I’m aware of, but I’m sorry to hear you had that experience. There should’ve been an option to enter the event code to get into the meeting on their laptops. 

If you have anymore questions or screenshots of what happened, our support team are available 24/5, and happy to help at

Let me know if you have anymore questions!