Question

Participants questions re appearing. even after clicking them as "Answered."

  • 11 April 2023
  • 1 reply
  • 24 views

Team, 

While using a Slido, there were questions. re appearing on to the live mode inspite of “clicking them “Answered” Can you please help me how to fix this.

 

Also, is there an option to disable “Anonymous” option, so that participants has to provide their names to post questions. ?


1 reply

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Hey @ETLP ,

While running a Q&A session, the questions marked as “Answered” should go into the archive folder. If this is not happening in your case, please reach out to support@slido.com with the event code so we can look deeper into why this is happening for you.

We do have a setting for Participant Privacy which you can change to “Always show name” so that no anonymous responses can be submitted. If you choose “Show name by Default” the participants will still have the option to submit as anonymous.

Let us know if you have any other questions!

Best,

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