Question

The text displayed on the homepage is becoming difficult to read due to an illegible font style.

  • 15 October 2023
  • 9 replies
  • 30 views

"When I log in to the Slido website, the font is displayed in a very difficult-to-read style, making it quite inconvenient. Is there a way to change the font or display settings?"


9 replies

Userlevel 1
Badge

Hello @Ns Tanaka,

we do not provide the option to change font. I can forward it as a feedback to the team. 

Can I confirm if you mean the font and font size on our www.slido.com or in Slido in general? 

Thank you for your reply.

The font style on the following website has become difficult to read: https://admin.sli.do/events

 

The size is not a problem.

Userlevel 3
Badge

Hey @Ns Tanaka ,

Could you share a screenshot of where you mean please? I cannot click the link to the Event as it is under your account. 

Best,

 

thank you for your reply. The font looks like the image above.
Userlevel 3
Badge

Hey @Ns Tanaka ,

Thank you for the screenshots, this is very interesting!

I have reported this to the team and will let you know an update when we have one.

Best,

Userlevel 3
Badge

Hey @Ns Tanaka ,

Could you check your browser settings? Is this font showing up on all websites you go to on this browser?

browser settings -> appearance -> customize fonts If you are using Chrome.

Let us know if this helps!

Best,

Thank you, Carly. On other pages, the font appears in a normal style, but only on Slido's website, it's displayed in a hard-to-read font. I also tried changing the settings, but it didn't make a difference.

Userlevel 3
Badge

Hi @Ns Tanaka

I think we might need to look into this a little more closely to see if we can assist further. Could you reach out to our customer care team at support@slido.com

Thanks! 

Best,

Thank you, Coli. I understand. I'll respond to the email later.

 

Reply