Question

Unable to login via my work email

  • 5 March 2023
  • 1 reply
  • 33 views
N

Unable to login via my work email. when I enter my email and click on “continue” button, nothing happens and screen stays the same.

Also when I try to create a new account with my work email, it says user account already exists.

 

As an alternate workaround, I tried to create webex account with my work email and attempted to login via webex with same work email. I got logged in successfully but not able to access the Slido event link as admin (event setup with corporate account and my work email has been given admin rights to manage).

 

Unable to get through and access the Slido event as admin after multiple troubleshoot. Any help is much appreciated. Many thanks.

1 reply

C
Badge

Hey @neetikumar 

I’m sorry you’re experiencing some issues accessing your Slido accounts. 

We would be able to troubleshoot and resolve the issue if you could email support@slido.com or use our chat feature from the bottom right corner of our website. 

We would need both email addresses you are using to access Slido so we can look into the account from the other end.

I hope we can get you access to your accounts in a timely manner!

-Carly

Reply


Terms & Conditions