I upgraded my account to one time-event professionell for 149 Euro / but i am still in the Base-Account, I can not change the multiple rooms and the setting are for the base - account - please help!

I upgraded my account to one time-event professionell for 149 Euro / but i am still in the Base-Account, I can not change the multiple rooms and the setting are for the base - account - please help!
Hi
I’m sorry to hear about your issue here. Would you be able to contact our customer care team? They’re on hand in live chat or at support@slido.com and can investigate this for you.
Hope this helps!
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