Set Up a Q&A session

  • 9 June 2023
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Once you’ve created a Slido event, You’re ready to get your Q&A session set up. Firstly, your Q&A needs to be added as an interaction from the admin screen.
to get started, navigate to + Add on the left hand side. This will bring up the admin menu of Interactions. Select Audience Q&A. The Q&A options settings will appear on the right hand side of admin, where you can toggle on moderation to review your incoming questions and replies to allow your participants to reply to your audiences questions. In addition to this, you can set a character limit and toggle on downvotes, enabling your participants to vote down on questions that come in.


 

Add Q&A as an interaction


 

 

In this article, we’ll discuss some general points to keep in mind regarding a Q&A session.

 

In this article:

 

Collecting questions

 

How your participants can submit questions depends on the event dates that you’ve set up.

  • During the set event dates, your audience can send questions at slido.com using the given event code.
  • If you wish to collect questions also outside of the set event dates, share the event link or download the QR code to share with your participants
Share event link in Slido

 

Below shows how your participants can submit questions in a Slido event. They can do so either anonymously or with their name included, which you can select from a dropdown menu

 

Submitting a question as a participant

 

 

Using moderation


 

With our paid plans of professional upwards, you can use the Moderation feature which allows you to review the questions submitted by the participants before they appear live for everyone to see. You can approve the questions which you want to be displayed publicly and dismiss the ones you don’t.

You can turn it on or off from the Q&A settings in the top right of the admin screen opposite Audience Q&A. When moderation is turned on, the questions will show in admin under the In review label. If you select this, you can then review your questions and approve or dismiss them. The approved questions will then display to participants.

 

Review questions with moderation

 

Presenting the Q&A session

 

When displaying Slido during your meeting or event, make sure to share Present mode with your audience. You can then also manage the Q&A session directly from there.

 

Highlight a question that’s being answered and then Mark it as answered once you’re ready to move on to the next question. The questions are sorted by popularity, i.e. the most upvoted one appears at the top.

 

Displaying questions in Present mode


Question replies


Every Slido plan allows you to reply to submitted questions as admin. This way you can answer questions in a written form or leave a message to a question that is not relevant for the Q&A.

Replies are displayed only to the participant
 

Replying as a moderator to a submitted question


In our Professional plan and higher, you can also enable Participant replies, so that participants can reply to the submitted questions as well. You can do this by toggling on the replies in Q&A settings on the right of the admin screen.
 

Replying to questions as a participant


Adjusting Q&A Options
 

There are additional Q&A settings that you can adjust on the right hand side of your Q&A interaction, Q&A options.

  • Downvotes - Enable downvoting of questions
  • Replies - Allow participants to reply to or comment on questions
  • Maximum question length - Adjust the character limit for your questions

 

There are three additional settings under Event settings → Customization → Present mode → Audience Q&A.

  • Number of displayed questions - Adjust the number of displayed questions in Present mode (3, 4, 5 or 6)
  • Fullscreen highlight - Once you highlight a certain question, it shows in Fullscreen

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