Could not open MS Powerpoint after install Slido

  • 13 September 2022
  • 4 replies
  • 93 views
S

Hi, I have just recently install Slido Add-In to MS Powerpoint. But, the Powerpoint doesnt open successfully after the installation. Msg shown below. What should I do?

 

4 replies

Cori from slido
Userlevel 3
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Hi @Shell, 

Could you try the steps in our PowerPoint Troubleshooting article? 

It also does look like this is an issue with PowerPoint. I would recommend restarting your computer and trying again. 

Hope this helps! 

- Cori
S

Thank you @Cori from slido for your reply. I’ve tried the trouble shooting steps but still it does not work. The Slido Support team had reach out to me via email. I will continue to connect with them to help me solve the problem.

C

I have the same issue.  Did you eventually solve it?

 

Cori from slido
Userlevel 3
Badge

Hi @Caroro, 

If you are having the same issue as the user above I would recommend you getting in touch with our customer care team so they can take a closer look at your issue.

They’re available 24/5 at support@slido.com or you can open a chat with them.

Hope this helps! 

Best,

- Cori

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