Share access and add guest collaborators to your event

  • 24 August 2020
  • 33 replies
  • 72567 views

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If you’re organizing an event with multiple rooms or you’re expecting a bigger audience, you might need an additional pair of hands to help you approve questions or activate polls.

 

With any of our paid plans, you can share your event with as many guests as you need. If you’re using our free Basic plan there’s a limit of 10 guests per event. Please note a guest can be added to one event per each event owner in an account. Guests can't access or change any event settings. For an additional member to change event settings, this would require additional users.

 

Here’s a quick how-to video:

 

In this article:


 

Invite guests to your event

 

You can invite additional administrators to the event by email or using a shareable link.

 

To send an email invitation to a guest:

  1. Open Settings and select the Share access tab
  2. Click on Add individual collaborators and type in the email address of your desired guest
  3. Select Invite to send the email invitation

The email invitation link is valid for 30 days. You can resend or revoke the invitation anytime using the three-dot menu.
 


If you wish to enable a shareable link, simply toggle on the option, copy the link and share it via email or your preferred communication tool.

Please note that shareable link is not available for organizations with member SSO including Webex licenses. 

 

Once you invite a collaborator, they'll receive an email with the invitation. If they don't have a created Slido account, they'll be asked to create one. If they already do have it, they can simply log in. To access the event in the future, after accepting the invitation, they can do so by visiting www.slido.com and logging in. One person can be a Guest only in one event at a time.

 

 

Allow inviting external guests when SSO is set for your Slido Organization


If you're using single sign on (SSO) for your Slido organization, you can only invite people who are already members of the organization. To allow guests to log in without SSO, the organization owner needs to enable the option Exclude guests from SSO in the Member SAML/SSO settings under Organization settings.

 

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Only the owner of Slido organization can change the SSO settings


 

Manage guests

 

If the guest's email invitation expired, you can simply resend it or revoke it. You can also revoke access of any existing guests.

  1. Open Settings and select the Share access tab
  2. Click on Add individual collaborators and select the three vertical dots next to the guest
  3. Select Revoke access/Resend invite
     


 

Guest competencies

 

People you invite to help with your event can do all the actions related to running Q&A, Polls and Ideas. They can't access and change event settings.

 

Guests can:

  • Moderate, archive, answer, label, highlight or delete questions
  • Activate, edit or create new polls
  • Activate, edit or create new ideas
  • Access event Analytics
  • Download exports

Guests can’t:

  • Change the event code or event dates
  • Change privacy settings
  • Create, turn on and turn off multiple rooms
  • Add event branding
  • Access event Settings

 

 

Useful tips and troubleshooting

 

  • Add your colleagues to multiple events with full access to event settings
    If you want to share multiple events with your colleagues and let them access the event settings, you can add them as additional users. Read the article about our Team management feature that explains how it works.
     
  • I’m g​​​​etting the "Please use email from suggested users" error
    If you're getting this error and you are a license owner, go to Organization settings - Member SAML SSO and make sure the Exclude guests option is checked. If you're not a license owner, copy the article link and contact the license owner to do so.
     
  • I’m getting the "This user has been deactivated and cannot be invited as a guesterror
    If you're getting this error, it means that the user you're trying to invite is currently a deactivated member of your organization. Before being able to invite the user as a guest to your event, they have to be either reactivated or completely removed from the Organization first. This can only be done by the Organization Owner and Admins as per this guide about managing organization members. If you're not one of them, copy the article link and contact them with your request.


 

Curious about more?
 

 


33 replies

I am trying to share access to an event with a colleague of mine (she does not have a license) but as soon as I enter her email I receive the following message: Sent invitation failed. It worked with another colleague’s email however. Does anyone have a hint how to resolve this issue? Thanks :)

Same problem - I think it’s something new with Slido 

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Hello @jcredstory

This is currently not possible with how the feature works. Guest can manage entire event and it cannot be set for a specific room only but I will pass this as a product idea from you. 

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Hi, i think that one delegated right is missing : guest should be able to turn on/off rooms. The room creation should remain an admin privilège, but when rooms are used to separate sequences of a meeting, a moderator guest should be able to desactivate the current room (used as a topic) and activate the next topic / room

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Hey @plizon ,

Those that are Guests from outside of your organization will not have access to the Settings of the event, they are only granted moderator access to assist with adding polls, activating/deactivating polls, and moderating the Q&A.

Those that are Guests from within your organization (they have a paid User seat on the same organization) will have access to the Settings of the event and can enable/disable the different Rooms you have within the event if needed.

Let us know if this helps.

Best,

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Hey @plizon ,

Those that are Guests from outside of your organization will not have access to the Settings of the event, they are only granted moderator access to assist with adding polls, activating/deactivating polls, and moderating the Q&A.

Those that are Guests from within your organization (they have a paid User seat on the same organization) will have access to the Settings of the event and can enable/disable the different Rooms you have within the event if needed.

Let us know if this helps.

Best,

Hi Carly, i’m aware of that. My comment was more a suggestion feature. As a guest can handle a whole event, being able to hide/unhide rooms can be feature to allow to guest

I am trying to add someone as a collaborator but its giving me:  “Inviting a user with an active seat request is prohibited. Please approve or decline the seat first”  I don’t know what this means. I haven’t had issues adding others as collaborators.

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Hey @EConrad ,

It seems like the person you’re sending the invitation as a Guest to has a pending (unaccepted) invitation as a User seat on your organization which would block them from being able to accept the Guest invitation.

Could you please reach out to support@slido.com and provide the email you are attempting to invite as a Guest, we can then look at the accounts to see where their email stands in our system.

Best,

I want to invite colleagues to moderate and respond to questions only and not be able to manage edit or archive my polls, quizzes, etc. How do I do that? 

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