I have used Slido on occasion for years and I recently upgraded to run a single event.
New Slido is fine for creating interactions — very straightforward albeit slowwwww to make changes.
However, I have repeatedly tried to alter the event hashtag and the spinning wheel just… spins. It never saves the changes. Tearing my hair out here. There are similar bugs all through the ‘new’ interface.
To add insult to injury there is just NO WAY to request tech support. There’s a knowledge base and this forum. I guess y’all are running such a perfect operation there’s no longer any need for tech support. That means there’s no way, other than writing this post, to flag bugs needing fixing. That’s plain rude, lousy customer service, and I won’t be using Slido again.