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Our organization creates standardized PowerPoints for teaching classes.  We want to integrate Slido into these PowerPoints so anyone with them can run the polls and quizzes. We are part of a large organization that, I assume, has an enterprise version of Slido.  We use a Webex login to activate our accounts and download the PPT integration tool.  Is there a way to do this without inviting each participant individually?  We don't necessarily know who will be using the presentations at any given time. 

Dear Slido Team,I would like to cancel my Professional subscription and request a full refund in accordance with your 30-day money-back guarantee.I couldn’t find any cancellation option in my account settings. Please let me know if you need any further information from my side.Thank you in advance! Best regards!

Hi,I am about to launch a slido. When testing, it is sometimes asking an access code (into a pop up, access code sent by an e.mail). I would like to desable this:  please can you help how to proceed? 

Slido for Windows v1.23.0 This release introduces several improvements to make presenting with Slido smoother:Slido placeholder slides now adapt to dark PowerPoint themes. Interaction images refresh automatically, so you always see the latest version. A new per-slide setting lets you keep polls active after the slideshow ends. Your choice is saved with the presentation. Ending a slideshow is now smoother with a modern, non-blocking notification for active polls. Slido provides clearer guidance when Microsoft Office security policies prevent the add-in from running. Slido for PowerPoint on macOS v1.14.0 This release brings macOS 27 support and a smoother, more secure setup experience:Slido now works on macOS 27 (Golden Gate), so you're ready to go. New users get a quick onboarding walkthrough to help them get set up and presenting in no time. We've strengthened data protection between Slido and PowerPoint, keeping your presentations more secure. Installing, updating or uninstalling Slid

If I am using PowerPoint with Slido and presenting on a GoToWebinar platform, will the Slido work? Can users still access it with the QR code on their phones? Will there be a limit on participants?Thank you. 

We have created a Powerpoint deck and put a QR code on each slide. But I don’t understand how you see the results of the poll live. We have followed all of the instructions but we have never done this before. We are using the slides at a conference. Can someone help please?

After loading the first Slido question, it continually refreshes on the participant side. Even after participants submit their answers, the question panel continues to appear randomly

I’m having some isues with powerpoint after the recent Slido update. after about 4.5 hrs the powerpoint closes down. This keeps happening but only when logged into slido. does anyone have the same problem or a fix for this?

How do I withdraw from my recent Slido purchase?

Hello, I have a slido presentation in powerpoint from the last year. I renew my slido plan. When I open the powerpoit presentation and log in it says that I have to request access from the slido owner. How do I find out if I had another account on slido?  

Some new customers in the United States complete their Slido purchase through Cisco Store. Your Slido plan works in the same way, but you’ll manage its billing and subscription details in Cisco Store Account Manager.In this article:Where was your plan purchased? Access your Slido purchase Find your order and invoice Payment and procurement options Upgrade your plan or add seats Manage automatic renewal Cancel an annual plan and request a refund One-time plans If your order is being reviewed Discounts and education plans Correct billing or tax information Get help Where was your plan purchased?Check the company named on your order confirmation or invoice: Cisco Systems, Inc.: Follow the instructions in this article. Slido s.r.o.: Follow our standard Slido purchasing and billing instructions. Being based in the United States does not necessarily mean that your purchase was made through Cisco Store.  Access your Slido purchaseYou can manage a purchase made through Cisco Store in Cisco

Hello Slido Support Team,I would like to cancel my annual Slido subscription and request a full refund under your 30-day money-back guarantee.I recently purchased the annual plan, but I realized that it does not fit my current needs. Since my purchase is still within the 30-day refund period, I would appreciate it if you could cancel my annual subscription and process a full refund.Thank you for your assistance.

Hi,I would like to use a rating poll where participants select a value on a scale from 1 to 7.After everyone has voted, I want to reveal only one overall result: the average of all submitted ratings (for example, 5.4 out of 7). I do not want participants to see the distribution of responses, the number of votes for each rating, or any individual responses.Can Slido be configured to display only this single average value in Present mode? If so, which settings should I use?Thank you!

I would like to know what the limitations are for the 3 members? I would like to have a member per team, but presumably could the people within the team just use the 1 member account to run Slidos from it? 

Hello, we are hosting a conference that has got two sessions running at the same time. How do we create separate Q&As/polls for both sessions? Is this possible?Thanks!

I have a question regarding Slido licensing and Zoom integration.Our organization has access to Slido through our Webex subscription. I am planning to host a Zoom meeting with approximately 800 attendees and would like to use Slido for live polling, surveys, and audience Q&A during the session.Can you please confirm:Can I use my existing Slido account obtained through Webex with Zoom? Is a separate Slido license required for Zoom integration? Are there any attendee limits, polling limits, or feature restrictions for a Zoom meeting with around 800 participants? Are there any setup steps or requirements I should be aware of before the event?Thank you for your assistance.

Dear Slido Team,I would like to cancel my PROFESSIONAL subscription and request a full refund in accordance with your 30-day money-back guarantee.I couldn’t find any cancellation option in my account settings and hence reaching out hereThank you in advance! Best regards!Ashish