I upgraded to the Engage plan, but when I try to add more than 3 polls, the features are locked and I still get a message about upgrading to the Engage plan. I logged out and logged back in, but the issue is still occurring. How long should it take to have the new features available?
Userlevel 3
Hi
I’m sorry to hear about your issues here, the upgrade should apply automatically, so I’m not sure what’s happened here. If you could reach out to our customer care team, they should be able to look into this a little deeper. You can get them on our live chat or by emailing support@slido.com
Hope this helps. Let me know if you have any more questions.
Best,
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