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We’ll be back to answer your questions and keep you up to date with the latest product news in January. 

Thank you for your continued support in 2023.

Now go put your feet up, relax and enjoy 💚

Hi, I bought a professional plan yesterday, but now it's come back to basic.

Please help me. I need to making something with Slido.

Hey @FA organization ,

Could you check if you purchased a One-Time Professional or an Annual Professional plan? Our One-Time plans apply to a single Slido event, so any other events you create will remain Basic.

If you did purchase an Annual plan, some of your previous events may not have upgraded automatically.

Please reach out to support@slido.com so our team can look further into your account to help resolve this.

Best,

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