Slido add-on not showing up on Google Slides

  • 28 February 2023
  • 1 reply

So my organization has Slido automatically installed as an extension in our Google account. I was just given access to a professional account, but I cannot see the Slido add-on in Google Slides. When I open my colleague’s presentation with Slido, it tells me I have to download it from the Google store (in which I have, I currently cannot uninstall the extension), but it still does not appear. I have tried refreshing the page, restarting my computer, but no luck. 

1 reply

Userlevel 3

Hi @francesca22

I’m sorry to hear about the issue you’re having, could you try the Google slides troubleshooting steps? 

If you are still having issues, you’ll need to contact our customer care team through our live chat on (Question mark in the bottom right corner) or by emailing They will be able to dig a little deeper here. 

Let me know if you have any questions!