I can't see the Slido bar at Powerpoint

  • 21 April 2021
  • 1 reply

As I can read, some other users had the same issues some months ago. I prepared the polls in Slido an try now to implement the existing ones in Powerpoint. But there are no polls.

Sometimes I do see the event, but no polls, sometimes, I even don’t see the event. I have that problem for some weeks, now. It worked great over the last year. I work with the latest update and I am quite confuses and upset. What can or should I do?

1 reply


Hi @Mathias,

I’m sorry you have issues with the addin.

Can you create a log file and contact us at

How to get logs

  1. Click Start, type Slido and launch it
  2. Right-click the “S” icon in the system tray (bottom-right corner)
  3. Select Get logs
  4. Attach the generated .zip file to the email to


If you cannot see the Slido button in the ribbon bar, please try the steps in the I can’t see the Slido button in PowerPoint section of our guide Troubleshooting Slido for PowerPoint | Slido Community 


Best regards,