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Question

Side bar blank when trying to switch to another Slido

  • September 23, 2024
  • 1 reply
  • 168 views

My sidebar is blank.

I’ve tried to uninstall, reboot, reinstall.

When I try to repair, I get this error (while it is “Processing: Microsoft .NET Framework 4.8”):

I have also updated to SlidoSetup_v1.12.0.5522, tried reinstalling .net 4.8, and my IT said that they don’t have the “Attack surface reduction policy” enabled.

Any other suggestions?

 

1 reply

Ondrej from Slido
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Hello @Tscheinoha 

thank you for the information and the screenshot. If you could capture your Slido for PowerPoint logs and send them to our support staff, they’d be glad to troubleshoot this with you. Find instructions for getting the logs and contacting us right here