I followed steps from video to download add-in. As soon as I open PowerPoint, Slido icon says I’m offline. The error never goes away even if I logout of Slido and back in again. I am most definitely not offline. Has anyone seen this error before? Thanks.
![](https://uploads-eu-west-1.insided.com/slido-en/attachment/0c0ffa0d-8eba-4717-909e-7590bb496d3a.png)
![](https://uploads-eu-west-1.insided.com/slido-en/attachment/5baf96d3-0a76-46b7-a10e-bdb47e4ecd6a.png)