Community Knowledge Archive

What does it mean “My current plan” is "Webex”, compared to regular Slido pricing plans and what are the limitations? I am not able to find any definition for this.  

This may have been asked in a different format, but when hosting a quiz, is there a way to NOT show who got a question right or wrong publicly?  I would also not want to show the leaderboard after each question as well.  I’m okay with an end of game leaderboard, but I don’t want other people in the group to see who missed a question during it.

Hi, I do not see any option to resize my logo to appear bigger. The texts also for joining are huge, the QR code and sponsor logos are bigger than mine. Please help.

I'm using Slido to collect questions and answers (also quizzes, surveys and so on) from our audience, and I'm wondering if it's possible to see who posed which question or gave which answer specifically per person. Is this a feature that's currently available on the Slido platform? I know i can see who posed which question in the Q&A format but is this also possible in other formats and will this be sorted in the analytics?Thank you for your help!

I would like to pick up a live data feed of Slido moderated questions and use them as an overlay in Video switching software such as VMix. Is there a way to gab this data? 

I need to export poll results of my survey per participant. I have a paid plan but cannot find this option  results from the analytics tab in my admin. can you please help me find this option?my survey has mutliple choice

For our purpose in workplace learning and using Slido capability in classroom learning to engage with the learners and gain insight to learning gaps throughout the learning session - implementing a quiz is valuable - without a leaderboard. Please consider changing functionality to include option to remove the leaderboard at the end of the quiz!The quiz allows greater data insights and has the timer functionality, which the multiple choice option does not have.  Don’t want to have to do extra work as a facilitator to double click to move on quickly from the leaderboard, or to have to interact with a screen to disable the quiz - just need a toggle on the quiz settings to remove the leaderboard, please.There have been many previous thread requesting this, can you please advise if this is something you are looking at updating?

I just loaded the PPT plugin and I see the Slido button in my PPT but when I click on it I get the following message.  Any ideas?Failed to Load Tracking ID: 355b3689-fd47-487d-b54b-1ea02afbea2a 

Hello slido! I am planning to give essay quiz to my students can you help me how to make it using slido. Margarita:) 

How do I get the participant to enter his name, email and phone number as well. I don’t see the phone number as an option.

I’ve bought one time subscription, however the subscription is still basic, I have Performa invoice as evidence and still I am on basic, how to solve this problem?

I dont know where to go  to find the quiz i made

Is it possible to have the question rearrange to  be grouped by label but still be able to see all questions in present mode.I would like to group the questions and then summarise them for a moderator but can only filter them which then stops me seeing other questions. There are a few of us labeling at a time so we need to have the see all view.At the moment regardless of the label the list appears in order of getting them so that say a label that said growth is applied to several questions but does not appear one after the other.

I'm using Slido for a NFP so on a free plan, if I want to add 'Ratings' do I need to upgrade to a paying plan?

Hello This morning, I accidentally deleted a word cloud result. Is it possible to recover it?  Thank you very much

I am running a 5 hour session, we are hosting several Slidos during the session.  I just ran two of my 7 Slidos, I completed the Slidos and deactivated them. I then wanted to turn on a timer, but it said my Slido was still active and I couldn’t activate the Time has I had reached my App limit. I can I deactivate Slido so I can run a timer and then go back to Slido to run the next question?Screen shot below. I need the session to NOT be active to I can run a shared timer.  

We’ve recently run into an issue with the Slido application following the renewal of the registered application certificate. Users are currently unable to log in via SSO and are receiving the error shown below.The SSL certificate has been successfully renewed and is active in the SAML SSO configuration, but the issue persists. Would appreciate your guidance on how to resolve this.

Hi,with the premium plan, I am going to be running a Q&A with mutliple panels and moderators.How many users/logins can you have under your premium plan? 

It is the first time i use slido and i am doing some tests.yesterday i put the privacy settings so that participants need to enter name and email address (without passcode). all worked well. We tested, and participants could get in.Today i did the same test but the system is sending a code to the email address of the participant  who has to 1/go to his email 2/copy/paste the code to get inI don’t want that,why is this happening?thanks for your help

I use SLIDO to conduct an assessment test at the end of my training courses. But participants often ask me, ‘Why don't we get our results immediately?’I can't use quiz mode because the questions don't advance automatically, and I can't set a timer because people work at different speeds.Do you have a solution?

Slido PPT APP icon showing incorrectly as below, also no response after click on the icon  

I had Slido v1.18.0.6804 installed and worked well in powerpoint. After I quit Powerpoint, it updated to V1.18.0.6918 and is no longer working. The ribbon button is not showing properly and nothing happens when I click it  When I run the slideshow, the startup slide presents like thisinstead of the showing the QR code. The palette is also not showing. I have my presentation in two weeks.

I have a preexisting Slido, and polling slides inserted into a PowerPoint deck. I went away for a week and now the green icon no longer appears and my work appears “dead.” I have tried uninstalling, reinstalling, all to no avail. Help?

Мұғалімдерді Google Slides және Canva платформалары арқылы онлайн-презентация құруға үйрету.

HII have paid for a one off upgrade yet my account is still at Basic and i cant proceed further with creating my Slido beyond 3 Q’s ! Any suggestions please