Hey @Chun An ,
We sincerely apologize for the inconvenience this has caused.
Our team has investigated reports of this situation in collaboration with our infrastructure host, AWS, and confirmed that no recent configuration changes have been made on our end that could have caused this behavior. It appears the root cause is related to a block from China’s mobile carriers.
As a workaround, we recommend connecting to your company network when accessing Slido, as this should bypass the mobile carrier block. In parallel, our team is continuing to work with AWS in an effort to resolve this carrier block. It may also be beneficial to reach out to your mobile provider directly to request assistance.
If you have any further questions or need assistance, please do not hesitate to contact us.
Best,