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Hi,

I have created a quiz and have been able to control the quiz from presenter mode using the control panel. However, a colleague of mine created a quiz and was not able to do this.

Their control panel was missing the start/stop interaction button and next question, it only had full screen button alongside the settings cog which just had options for ‘copy joining link’, ‘switch to host mode’ and ‘screen size’.

I’ve looked at the settings of both quizzes and they look the same. What would be the reason for this?

Thanks

Hello ​@Scott B

This issue might occur if someone has both the Present mode and Participant app open in the same browser. Curious if that's the set up you had as well?

As a temporary workaround, we recommend trying to delete cookies for wall.sli.do, as described in this video.

Let us know if this helps.

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