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Slido is gradually rolling out a new user interface. If the below steps and visuals match what you are seeing within your account, then you are using the new interface and this article is for you. If not, please see this version.

 

Once you successfully make a payment for a Slido plan, your invoice and order details will be attached to the email we send within a few minutes of your upgrade. However, you can always find your invoices within your Organization settings.

  1. Navigate to your profile menu in the top-right corner
  2. Select Organization settings and billing
  3. Go to the Invoices tab
Access your invoices in Organization settings

 

Note that Slido does not store your credit card information and our invoices also serve as receipts.

 

Brand new invoices can take up to 15 minutes to appear within your Organization settings.

 

 

 

Curious about learning more?

 

My top right menu only has an option for ‘subscription’, not ‘organizational settings’.  When I click on ‘subscription’ I get passed questions I have asked, nothing about my subscription.  Obviously an error.  How can I get access to my subscription?  I want to be sure we are not set on an auto renewal.  Thanks.

Hi ​@teribhigol,

It appears you might be logged in to your Slido Community account. To find your Organization settings and billing, could you please log in to your account at slido.com?

We don't store your credit card details, so your subscription won't renew automatically. You’ll be reminded that your license is coming up for renewal, but once your subscription expires, your account will automatically revert back to Basic

I hope this helps!

 

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