Skip to main content

Had a Slido malfunction during a stakeholder meeting where we were trying to survey people in the room through our PPT that was connected to a laptop and sharing that screen on the projector. 

The questions I created for the survey were suddenly all out of order as our project manager went through - and some people said they could not even progress past the initial question on their phones. 

I did a run through with a colleague days before on the ppt using our mobile devices with no issues, questions were in order. And the order mattered.

What could’ve caused this? I’ve never had this issue using slido before - we had to quickly switch to an analog solution where I asked the questions and wrote everyone’s answers down on a giant sticky pad. Not ideal. 

 

Thank you in advance. 

Hey @ChelseaJ ,

Im so sorry to hear this was a bad experience.

Could you please write into support@slido.com so we can better troubleshoot and take a look at the event from the backend?

Please share the details of the slido code and any screenshots of the before and after the polls re-ordered. 

Let us know if you have any other questions.

Best,


Reply