Hello Slido team,
I get a QR code error when I scan it. It’s always loading and won’t login to the Q&A page.
Looking forward to the comment, thank you.
Va Zhong
Hello
Mikaella here from Slido - thanks for reaching out!
So sorry to hear about your QR Code taking you to a login loop - from my experience login loop can be connected to internet connection not being stable. Would you kindly check if you have a stable and strong internet connection?
If it doesn't work for you, would you mind sharing your slido session code or #event code to support@slido.com and your https://checkme.sli.do/ details and our customer care team can troubleshoot this further with you.
My best,
Mikaella from slido
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