Unanswered questions

When I try to use it during a presentation, only the QR code screen appears, but the question doesn't show up. This is happening with all of them. It works fine on the web version, so I don't understand what's going on. Can anyone help me understand what's happening? Thanks  

Is there a way i can retrieve previous deleted Quiz slidos that were created in the last 3 months ??

My PowerPoint slides are locked by Slido when I try to save them, and I can't save them. What should I do?Is it because I'm using the free version that the quiz limits me to a maximum of 3 questions?

I have had a lot of trouble using the add on in slides. Mostly when I try to build a slido the sidebar does not open and tells me to close and reopen, frustrating. Then if I present, sometimes the videos I have do not play, they just become static images. Not often but it never happened before. Anyone else having this issue and how do I fix it?

Have you ever called in sick for your job while not actually being sick or being sick as a result of making poor choices (for example: drinking, going out late at night in cold conditions, etc)?

When we embed our Slido poll into our SharePoint site, the side panel is in full view (no hamburger menu presentation). Ideally, we’d like to remove that menu option -- and the Account option -- completely from the poll view. Is that possible? 

Hello,I recently purchased the Private: one-time plan for my Slido event. However, I accidentally deleted the Slido that had this plan applied.Could you please help me with one of the following:Restore the deleted Slido, or Transfer the purchased plan to a new Slido I createThis deletion was unintentional, and I have not used the plan yet. I would like to use the plan without making an additional payment.

I set up a survey where participants needed to enter their email address to respond. Looking for each persons ranked preferences for 5 options. Now when I look for the excel files of participants I get a numerical ID and theor email, but the file with their responses has a “Hashed ID” and no email….so i cant tell who provided which response (defeating the whole purpose of using slido for this task). Is there any way to match the responses to the emails without asking everyone to repeat the task??

Hello, I have just received my licence and have created a rating poll in PowerPoint. However, when colleagues scan the QR code it doesn’t take them to the poll it asks for a sign on. Is there something that I need to change that will allow then to access the poll directly as they will be using their personal mobile phones.