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Slido is gradually rolling out a new user interface. If the below steps and visuals match what you are seeing within your account, then you are using the new interface and this article is for you. If not, please see this version.


If you’re organizing a slido with multiple rooms or you’re expecting a bigger audience, you might need an additional pair of hands to help you approve questions or activate polls.

 

Co-hosts offer you the extra help that you need – and you can invite just about anyone to be one. 

 

With our paid plans, you can share your slido with as many co-hosts as you need. If you’re using our free basic plan there’s a limit of 10 co-hosts per slido. 


In this article:

 

 


What is a co-host?

 

A co-host is someone who is invited to help with your slido. They can create and edit polls, as well as moderate the Q&A if needed. 

 

After you invite a co-host, they create their own account using their own email address. No need to share any credentials!

 

Can I invite a member from my license to be a co-host on my slido?

 

Absolutely. Members from your same license can be invited as co-hosts to as many slidos as you need them to.

 

Keep in mind that there is one big difference between co-hosts from your license and external ones. Co-hosts from your license will have access to your slido settings, while external ones, called Guests will not. 

 

External co-hosts are listed as Guests within Team management. This is to distinguish them from internal co-hosts who are listed as members.

 

 

Invite co-hosts to your slido

 

You can invite co-hosts to help with your slido by email or using a shareable link.

 

To send an email invitation to a co-host:

  1. Open Settings and select the Collaboration tab
  2. Click on Add co-hosts and type in the email address of your desired co-host
  3. Select Invite to send the email invitation

The email invitation link is valid for 30 days. You can resend or revoke the invitation anytime using the three-dot menu.
 

Add co-hosts to help with your slido


If you wish to enable a shareable link, simply toggle on the option, copy the link and share it via email or your preferred communication tool.
 

Please note that shareable links are not available for organizations with member SSO including Webex licenses. 


Once you invite a co-host, they'll receive an email with the invitation. If they don't have a created Slido account, they'll be asked to create one. If they do, they can simply log in. To access the slido in the future, they can do so by visiting www.slido.com and logging in. 

 

Remember that a person can be a co-host in only one slido at a time – unless they’re a member on the same license.

 


 

Allow external co-hosts when SSO is set for your Slido organization


If you're using single sign on (SSO) for your Slido organization, you can only invite people who are already members of the organization. To allow co-hosts to log in without SSO, the organization owner needs to enable the option Exclude guests from SSO in the Member SAML/SSO settings under Organization settings.

 

Exclude external guests from needing SSO credentials

Only the owner of a Slido organization can change the SSO settings. 

 

 

Manage co-hosts

 

If the co-host's email invitation expired, you can simply resend it or revoke it. You can also revoke access of any existing co-hosts.

  1. Open Settings and select the Collaboration tab
  2. Click on Add co-hosts and select the three vertical dots next to the co-host
  3.  ​​​​​Select Revoke access/Resend invite
     
Manage access of co-hosts

 

 

Co-host competencies

 

People you invite to help with your slido can do all the actions related to running Q&A and polls. However, they cannot access or change the slido settings, unless they are members under your same license.
 

 

Co-hosts can ✅:

  • Moderate, archive, answer, label, highlight or delete questions
  • Activate, edit or create new polls
  • Access Analytics
  • Download exports

Co-hosts cannot ❌:

  • Edit the slido code or dates
  • Edit privacy settings
  • Create, turn on, or turn off Multiple rooms
  • Add branding
  • Access settings

 

Inviting a co-host who is a member on your same license grants them full access to your slido. The above restrictions do not apply to them.

 

 

Useful tips and troubleshooting

 

Add co-hosts to multiple slidos with full access to settings

  • If you want to share multiple slidos with your colleagues and let them access the settings, you can add them as additional members.

 

I’m g​​​​etting the "Please use email from suggested members" error

  • If you're getting this error and you are a license owner, go to Organization settings - Member SAML SSO and make sure the Exclude guests option is checked. If you're not a license owner, copy the article link and contact the license owner to do so.


I’m getting an error saying "This member has been deactivated and cannot be invited as a guest" 

  • If you're getting this error, it means that the member you're trying to invite is currently a deactivated member of your organization. Before being able to invite the member as a co-host to your slido, they have to be either reactivated or completely removed from the organization first. This can only be done by the organization owner and admins. If you're not one of them, copy the article link and contact them with your request.
     

My co-host is labeled a “Guest” in my Team tab

  • This means that your co-host is external and is not a paid member under your license. If you were to add another internal member as a co-host, they’d still be listed as a member in your Team tab.

 

 

Learn more:

 

Hello @jcredstory, 

This is currently not possible with how the feature works. Co-hosts can manage an entire slido and it cannot be set for a specific room only but I will pass this as a product idea from you. 

Hi, i think that one delegated right is missing : co-hosts should be able to turn on/off rooms. The room creation should remain an admin privilège, but when rooms are used to separate sequences of a meeting, a moderator should be able to desactivate the current room (used as a topic) and activate the next topic / room

Hey @plizon ,

Those that are co-hosts from outside of your organization will not have access to the Settings of the slido, they are only granted moderator access to assist with adding polls, activating/deactivating polls, and moderating the Q&A.

Those that are co-hosts from within your organization (they have a paid member seat on the same organization) will have access to the Settings of the slido and can enable/disable the different Rooms you have if needed.

Let us know if this helps.

Best,

Hey @plizon ,

Those that are co-hosts from outside of your organization will not have access to the Settings of the slido, they are only granted moderator access to assist with adding polls, activating/deactivating polls, and moderating the Q&A.

Those that are co-hosts from within your organization (they have a paid member seat on the same organization) will have access to the Settings of the slido and can enable/disable the different Rooms you have if needed.

Let us know if this helps.

Best,

Hi Carly, i’m aware of that. My comment was more a suggestion feature. As a co-host can handle an entire slido, being able to hide/unhide rooms can be feature to allow to guest

I am trying to add someone as a co-host but its giving me:  “Inviting a member with an active seat request is prohibited. Please approve or decline the seat first”  I don’t know what this means. I haven’t had issues adding others as co-hosts.

Hey @EConrad ,

It seems like the person you’re sending the invitation as a co-host to has a pending (unaccepted) invitation as a member seat on your organization which would block them from being able to accept the co-host invitation.

Could you please reach out to support@slido.com and provide the email you are attempting to invite as a co-host, we can then look at the accounts to see where their email stands in our system.

Best,

I want to invite colleagues to moderate and respond to questions only and not be able to manage edit or archive my polls, quizzes, etc. How do I do that? 

I would like to share a created quiz created in slido to let others in my organization use it. However, would like to prevent others from editing the quiz questions. Is that possible?

How to I restrict a co-host to the Q&A section only? I do not want them to manage/change the survey’s polls etc.

Hello @Lynda Booth 

this is currently not an option in Slido. I can forward it as a feature request for the future. At this point once your co-host has access to Slido they can manage both Q&A as well as polls. They just can’t access the settings of your Slido. 

Kindly

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