Hello,
I have sucessfully downloaded Slido in my Windows. However, it appears as a red exclmation mark on the icon. When I try to login, it opens my browser asking me to login. When I click on my account and login in browser, the window in PowerPoint returns to ask me to sign in.
Windows and Microsoft 365 are up-to-date. Tried different browser and restart the app & desktop.
Thank you very much if anyone can help.
Hi
This can sometimes happen if your network or browser blocks the connection to PowerPoint. Try setting a different browser as your default and log in again from PowerPoint.
If that doesn’t help, this is most commonly caused by a Proxy issue. You can share these instructions with your IT team if they’re able to look into it.
If you still experience issues after your team makes these changes, please send us your device logs via email at support@slido.com and we'll help investigate further.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
