I created a survey, and it has dates of Jan1, 2025 through March 31, 2025. It shows as “Active” on the home page. But when users try to participate and fill out the questions, after entering their names and accepting terms, they see a screen that says, “There are no active polls at this moment.”
Please help. :)
Solved
How to Activate Survey
Best answer by Kat from Slido
Hi
To activate your survey, click the play icon next to it. The survey will then show up on participant devices as well as the Present mode.
You can also refer to the article below that can guide you through.
If the issue with activating your survey persists, you can reach out to support@slido.com. We’ll be happy to assist you further.
Hope this helps!
Hi
To activate your survey, click the play icon next to it. The survey will then show up on participant devices as well as the Present mode.
You can also refer to the article below that can guide you through.
If the issue with activating your survey persists, you can reach out to support@slido.com. We’ll be happy to assist you further.
Hope this helps!
Hi Kat,
Thank you for the response! That was the issue, and it seems to be resolved now.
I remember the play button in the previous version, but didn’t see it in the new layout, and since my survey said, “Active,” I thought that was all i needed.
I really appreciate your timely response. That was a HUGE help!
Have a great rest of your day! :)
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