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Question

QR code is not scannable

  • March 1, 2025
  • 1 reply
  • 11 views

Hi Slido help desk,

 

I meet the issue when scanning the QR code, while there is no response after QR code scanning. 

The QR code I created is as below, could you please help to check?

 

Thanks,

Helen Yang

1 reply

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Hi ​@Helen.Yang 

Could you please reach out to our Care team at support@slido.com with the name and #code for your slido session?

Once the QR code is scanned with your phone, you should gain immediate access. If it's not responding, we'll need to investigate further.

Let us know if you have any other questions.

Best,


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