Skip to main content
Solved

Issues with Slido for PowerPoint. The presentations suddenly stopped opening

  • September 11, 2024
  • 2 comments
  • 395 views
L

My presentations with Slido are suddenly having problems. They open but when launched, Powerpoint closes again. Up until yesterday, everything was working fine. Then today, nothing. I get a txt file called debug log in the folder where the presentation is located. When I open it, this message appears: [0911/163749.606:WARNING:main_runner.cc(261)] Alloy bootstrap is deprecated and will be removed in ~M127. See https://github.com/chromiumembedded/cef/issues/3685

When the PPT presentation fails to launch, I am asked if I want to open PPT in safe mode. 

Has anyone else encountered this problem, and what might be an adequate solution? 

Best answer by Ondrej from Slido

Hello @Liliane 

I had a look and in this case I can see that the Kernelbase.dll library is being crashed or stopped- we have come across such cases before in our newest app version (1.12) and our team is looking into a fix.

In the meantime, could you please uninstall Slido and revert back the previous version (1.11) which can be found here. 

Please let me know if you have any questions, I'm happy to help.

Kindly

View original
    Did this topic help you find an answer to your question?

    Ondrej from Slido
    Forum|alt.badge.img

    Hello @Liliane 

    I had a look and in this case I can see that the Kernelbase.dll library is being crashed or stopped- we have come across such cases before in our newest app version (1.12) and our team is looking into a fix.

    In the meantime, could you please uninstall Slido and revert back the previous version (1.11) which can be found here. 

    Please let me know if you have any questions, I'm happy to help.

    Kindly

    - Ondrej
    L
    1 person likes this
    • L
      Liliane
    L
    • Liliane
    • New Participant
    • September 16, 2024

    Thank you .@Ondrej.

    I did that and it worked.

    Regards, Liliane

     

    Joel at Slido
    1 person likes this
    • Joel at Slido
      Joel at Slido

    Reply


    Terms & Conditions
    cookie symbol.

    Your privacy matters.

    We use cookies to improve your experience, analyze traffic, and serve personalized ads. .