There are a few things that can help you run a great Q&A. Highlight the questions that are being answered live and send them to the archive by marking them as answered afterwards. With the moderation feature, you can filter out all inappropriate or irrelevant ones.
There's no limit on how many questions your participants can submit.
In this article:
Control questions with Q&A moderation
Moderation allows you to review the questions submitted by the participants before they appear live for everyone to see. You can turn it on in the Audience Q&A tab by clicking Turn on moderation.
Available in our Professional plan and higher.
Incoming questions can be reviewed in the For review section. All approved questions are in the Live section.
To moderate incoming questions:
- Go to Questions
- In For review tab click the green check button to approve the question
- Click the red cross button to dismiss the question
How it works for participants:
Once a participant submits their question, it appears as Waiting for review for them. They can then edit their question for up to 5 minutes after you approve it. The edited question will appear in "For review" and you then decide whether to approve the changes. Participants can also withdraw their questions at any point. Withdrawn questions will disappear for participants, but they will show up for you as anonymous when you click on ‘Archive’.
Questions in participant view now automatically recognizes Topics, based on questions asked. You don’t have to do anything, just ensure if you’re moderating that the questioned are live and not archived.
You can use the highlight feature to make it obvious for the audience which question is being discussed. When highlighted, the question stays at the top of the list of questions. This affects both the Present and Participant mode.
Mark questions as answered or archive them
Once the question has been answered, you can easily hide it by clicking the Mark as answered to make room for the next question. If you don't wish to mark a question as answered, simply Archive it.
The questions will remain stored in the archive and will be available also in your exports and analytics. You can restore a question from the archive by going to the Archive tab and clicking the Restore button. The question will reappear in the Live Q&A.
Labels offer an easy solution to categorize and filter questions, making your meetings or Q&A sessions more structured and efficient. Read more about Labels here.
Curious about more?
I am trying to figure out if (and then how) I would use question managers so the host/presenter is not dealing with typing and moderating Q&A.
You could use guest access to invite others to your Slido admin. They will be able to moderate the Q&A for the presenter.
Is this what you’re looking for?
Hi - can you let me know if the moderator doesn’t approve a question does the person submitting that question get notice? Eg. if there was something inappropriate on the question that could not be put through to the live audience and the moderator does not approve it...
When the moderation is on, the person who sent the question will see “Waiting for review” tag next to their question until you approve or dismiss it.
Here's how it looks for participants when the question is in “For review” section:
If preferred you can also send a private message to the participant.
In case you decide to dismiss the question, it will disappear from the participant’s device and automatically moves to the archive:
Hope this helps!
Would it be possible to get a tutorial to help the collaborators understand how use the Q&A’s ?
We have plenty of great videos on our Youtube channel that we recommend sharing with collaborators to get them ready to help you with your events!
Here’s a great video on Q&A specifically:
We also have Slido Academy playlist to help you set everything up.
Let me know if you found these useful! :)
Hi - Can you turn off the voting function in the Q&A (disabling the audience’s ability to ‘vote-up’ questions)?
Unfortunately, it’s not possible to disable upvoting questions.
However, what we can do is to hide the number of upvotes both in Participant and Present views. Please note that this won’t affect the actual functionality of the feature, upvote button will still be visible and questions will still change order according to popularity, you just won’t be able to see the number of upvotes for each question.
If you’re interested in this partial customization, please email our team at email@example.com and provide them with a link to the event you’d like this to be applied to.
Please let me know if this could work for you or if I can help in any other way!
Hi, is the moderator role can change to my colleagues?
Sure, you can add your colleagues to your event as guests and they’ll get access to the moderation part of Slido to help you out!
You can find all about guest collaborators and how to add them to your event in this article:
Let me know if you need any help setting up!
Hi, is it possible to combine similar questions into one (and combine the votes cast for them)?
Another question Is it possible to delete or edit my own question?
Combining similar questions from your participants into one isn’t possible with slido, however, your participants can upvote any answers that are displayed to them when presenting. This would provide an alternative to see the popularity of an answer submitted.
If you are asking questions as the presenter to your audience, you can merge and edit polls to your requirements. When you are presenting, through our moderation options, you can mark your question as answered, or archive it to move on.
Hope this helps! Our customer care team are available 24/5 via chat accessible from your slido admin, or by emailing firstname.lastname@example.org if you need further assistance and are happy to help!
Can a moderator answer questions after an event is over? If so, can participants see these answers?
Yes, event owners and moderators have access to the event until it’s deleted. Simply reply to questions in the Q&A and then sharing the link to the event with your participants. You can find the exact steps in this tutorial:
Hope this helps :) Let me know if you need anything else!