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Question

Can't use my paid SLIDO account

  • April 28, 2025
  • 1 reply
  • 59 views

When I go to my Powerpoint, it says “No access to the slido account” even though it shows the correct email. “Request access” from owner--but I AM the owner! 

“

No access to this slidoRequest access from the slido owner or switch to an account with access.Learn more

Request was sent

You'll get an email once the owner approves your request.”

 

I did not get a request to give myself access. HELP!

1 reply

Nikki from Slido
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Hello ​@cprtrain 

Could you please contact our support team and include the #slidocode of the slido in question? And maybe a screenshot of the error message? 

Thanks,