Community Q&A

Hi,I set many polls in slido. Each poll has few questions. If participant answer all questions I will get in Excel his answer in each column - A1 (answer nr 1), B1 (answer nr 2), C1 (answer nr 3), D1 (answer nr 4)etc.But if participant miss some answers the format in exported Excel changes. for example: if participant will not answer for question nr 2, the column B1 not exisit at all. And C1 becames B1, D1 becames C1 etc.Is any solussion to have the exported excel file always in the same format even when participant will not answer all questions ? To keep all columns always in the same place and set column empty when it is not aswer.Thank in advance.Best regards,Andrzej

Can you use the same slido for multiple sessions? We are running a series of workshops if we use the same slidedeck will be able to use the same slido without participants seeing the previous groups comments? 

Good afternoon, reaching out as the company I work for is on the Teams GCCH tenant and wanted to find out if Slido is GCCH certified or will be in the near future?

We use standalone slido for groups of people in-person and remotely. We like the fact that it is easy for everyone to join. However, we started having a problem with people using inappropriate named for themselves. So, I need to be able to eject them. Is there a way to eject them during the event? Our current license is professional. But, if I needed to upgrade to get this feature, that would probably be worth it.

I am sending out a survey after an event, and we are using several ranking and rating questions. Is there a way for me to hide the answers from the other participants?  Thanks!

Hi, I want to access Slido reports data for polls and questions posted during a Webex event.I found this page for the API: https://datapi-us1.slido.com/redoc#section/AuthenticationWhen I try to authenticate using https://developer.slido.com/, I am not able to access any of the buttons; basically, nothing is clickable.Please refer to this and confirm if I am referring to the correct page for the URL, and what the issue might be with the Authentication page.

We are allowing people to upvote questions. We require names to participate in submitting questions and upvoting them. How do we see who upvotes each question? I can only see the number of upvotes.

HelloIs it possible to see/show the winner per quiz question?  I would like to run a 10-question quiz and provide a small prize to whomever answers each indiviudual question correctly.It seems the quiz leaderboard is who is the overall leader i.e. who answers the most correctly.It looks like the only way to do it is to create a separate quiz per question but that will be a small nightmare in a large group by having everyone re-scan and join each individual quiz.Thanks

I read about the “Slido Switcher” to use it with keynote for mac, but i can’t find it - is it no longer possible?

Dear Slido Support Team,My name is Pietro Mascadri and I use your platform frequently, both individually and in conjunction with Webex.I'm trying to create a final quiz for my courses, consisting of 10 closed-ended questions. My main requirement is that the quiz be nominative, not anonymous: that is, I need to know who answered each question and be able to associate the results with the individual participant.I would therefore like to know:- Is it possible to configure Slido so that participants must enter their names before accessing the quiz?- How can I view and download the results, including each participant's name?- Is this feature available in my current free plan or does it require an upgrade?I look forward to hearing from you and thank you in advance for your support.Best regards,  Gentile team di supporto Slido,mi chiamo Pietro Mascadri ed uso spesso la vostra piattaforma, sia singol

Hi there,we have company license (3+1 users / 1 left) and a single person in single professional license (2 users). We just migrated the enterprise license to SSO&SAML. How can we move a user from the professional license to the company license? Will they loose their data? Can, during transition, the same username exists twice in Slido?Kind RegardsBefrt Oberholz

I have created an Slido account and made a one-time upgrade for the Engage plan.I try to create a poll and when i want to add the 4th multiple choice question the system suggests I should upgrade. This is supposed to be included in the Engage Membership. I have tried to duplicate, log in again and create new polls but the error keeps up. Maybe someone can help? It is a bit urgent since I need to create a poll for an event next week. Many thanks 

Hi, We’re running a roundtable event soon that will have two distinct stakeholder groups present in the room. We want to pose a similar, but slightly different, question to each of these stakeholders and then show the results of these questions in two words clouds displayed side by side. Is it possible to do this with the Slide Powerpoint integration or even just in standalone Slido? Many thanks.

I can't setup leaderboard for any questions or even at the end of quiz. I have a basic plan, do I need to upgrade to engage or other plans?

I have set up a survey for only Participants with a specified email address. Is it possible to receive an automatic email from Slido that lets me know that the specified Participant has completed my survey?  This would same me time checking that they have completed the survey.

How can I confirm if my organization has a data retention policy set up?

What do participants see if they’re trying to access a slido, but we have already reached the participant limit?I’m looking to purchase a one-time plan for an event with an audience of around ~1000 people, so the Professional plan would be a good fit. However I’m concerned about maxing out and having people locked out the slido.Thanks!

I am attempting to configure participant SSO via Okta. I already have Member SSO in place however, the documentation is suggesting that in order for participants to log in and ask questions they must use the separate integration.  There is no pre-built Okta integration for Participants so I’d like to know what I need to enter for the following:  Single sign-on URL  Audience URI (SP Entity ID) Secondary to the above question, is there an option to leverage the existing IDP connection used for Members to allow participant login?

Hello,I’m new to Slido and have held two in-person events where I ran into the same problem. I added the QR code to my paper agendas, as well as my welcome slide in PowerPoint, urging attendees to answer the first question as they got settled in their seats. Throughout my morning prep time, I noticed the first question seemed to “time out” or go inactive. I made sure I engaged/activated the question about 30 minutes prior to the event start time but had to do that several times. What am I doing wrong? Thanks! 

I have 53 students and I want them to take a quiz like a quiz.  At their own pace.  How can I assign them to take the quiz and not have to wait on the questions? 

Hi, I want to use a team assessment that rates responses - 1 = Rarely, 2 = Sometimes, 3 = Usually.  There are 15 statements responses are analysed by groups i.e 4, 6, 12. Total…….1, 7, 10  Total…...3,8,13.   Total…….Is there a way of presenting totals like this across multiple polls?

Has anyone been able to compare the results of one poll with those of another? For example, I want to collect the audience’s political affiliations in the first poll. Then, I want to ask them to select their top two values from a list. Then I want to show the percentages of Democrats, Republicans, and Independents who selected x value, y value, etc. I thought it would be possible in analytics, but I don’t see an option to break down the results or to filter.Thanks!

I am trying to run the same poll question - with a word cloud result - in 10 different slido rooms at the same time. I want to give teachers each the link and QR code and they can share it with the different classes. I am having trouble having more than one poll room active at the same time. I would also ideally like each class (Slido room) to have a unique QR code/link to minimize the chance that participants accidentally pick the wrong one. Help appreciated!

Hi, I can’t find a way to use a poll in several different slidos. I can duplicate them, but then I just have two polls in the same slido and that doesn`t help me.What can I do?

Hi I have just created a Powerpoint presentation and added a Slido quiz, but when I present, the participants from a past presentation show up.  How do I remove the participants please?