Green Slido button in PPT no longer appears

Hi ​@Patrick M. 

Could you please contact our support team directly? They can better assist you specifically.

Hello, I’ve got the same problem. Do you have any answer about this ?

Hi ​@MarieRouleau—

I just sent you a message with next steps! If that doesn’t work please also reach out to our support team and we will work with you on a resolution.

All the best,

I have had the same problem. 

Hi ​everyone,

Our development team has released a fix with the latest version. 

Please make sure you have the most up to date version of the integration. If you still experience any issues, please contact our support team and they can troubleshoot with you further.

Best,

When I install the prior version, it works, but it thinks I am using a Free version and won’t allow adding more slides

Hi ​@Chrisrockafellow.

Our PowerPoint add-in is free and can be used with any of our plans.  If your account is on the free Basic plan, there is a limit of three interactions per slido—thus, per presentation.  You’re welcome to contact our support team if you could use any additional assistance!   

Hi everyone 👋

If anyone else runs into this issue again, please make sure you’ve downloaded the latest Slido for PowerPoint version (get it here). And if you still have problems with the button not displaying, double-check that you’re not also running the bluebeam add-in. That particular add-in is known to interfere with ours and you may need to disable it.

Otherwise, please contact our support team if any issues persist.

Thanks!