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Question

Lost data when reactivating poll

  • October 24, 2024
  • 1 reply
  • 36 views

Hi

I was running a slido at the end of some training recently and I accidentally reactivated one of the polls that had already been responded to. This seemed to cause a loss of all the data that had been captured in that poll. Is there anyway of retrieving that data?

Thanks

1 reply

Carly from Slido
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Hey @SweetPotatoLemon ,

You can contact our support team directly and they’d be glad to take a look for you. Just make sure to include the slido code and what specific data or results that you believe were lost. 

Let us know if you have any other questions.

Best,