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Question

Powerpoint plugin "authorization in progress" times out

  • February 20, 2025
  • 3 comments
  • 73 views
B

Hi there,

I’m having trouble logging into Slido through the Powerpoint for windows plugin. I click on the “login” button, it opens a browser (chrome) window, I login through the browser and get a “login success” message on the browser.

Meanwhile, the plugin window on Powerpoint shows a spinning circle and “authorization in progress” but after about 10-15 seconds, it returns to the “welcome to slido” login window.

Any help on troubleshooting this would be really appreciated.

3 replies

J
Forum|alt.badge.img

Hi ​@blin.

We can definitely help with this. Could you please follow the steps for capturing your Slido for PowerPoint logs and sending them to our support team? Find all the instructions you need right here: Windows or macOS

Thank you!

- Jennifer with Slido
    D
    • daviddebaer
    • Participant
    • March 2, 2025

    Same here, is there  a way to fix this?

    Best wishes, David

    M
    Forum|alt.badge.img

    ​@daviddebaer 

    Could you please follow the steps for capturing your Slido for PowerPoint logs and sending them to our support team? Find all the instructions you need right here: Windows or macOS

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