I just purchased a Professional One time Plan, however when I log in and click on my profile it says the (name of my organization)’s organization BASIC. Is the professional not activated?
Question
Professional Plan
Hello
as you have purchased our one-time plan your annual subscription remains basic but one of your Slidos should be automatically upgraded. If not then you may have purchased a pre-paid one-time plan that will be applied to your next created Slido.
In case you wouldn’t be able to find your upgraded Slido please let me know I could check it for you.
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