Skip to main content
Question

Excel poll results export error

  • Nov 3, 2026 8:39 PM UTC
  • 1 reply
  • 3 views

Hi there,

 

I get the following when trying to download the poll results in xls.  It works in pdf.

 

 

 

I have cleared my cache and browser history, but same results.

1 reply

Kat from Slido
Forum|alt.badge.img

Hello ​@tfarago_30 

The 404 error is not caused by Slido, instead it might be an issue linked to the browser (perhaps permission settings or restrictions set by IT departments). Edge browser seem to have a setting toggled on by default that enables office files (such as the Excel) to be automatically opened in a Edge browser tab, instead of being downloaded. 

A quick remedy to this, would be toggling the Edge setting off - navigate to edge://settings/downloads & toggle off Open Office files in the browser.

Hope this helps!

Best,