Dear Slido Team,
I would like to cancel my subscription and request a refund in accordance with your 30-day money-back guarantee.
I couldn’t find any cancellation option in my account settings.
Please let me know if you need any further information from my side.
Thank you in advance!
Best regards!
Best answer by Mika from Slido
Hello
Mikaella here from Slido - we’re so sorry to see you go!
Just FYI, I had to remove some confidential information from your post.
Could you kindly message our team directly and our customer care team can assist you?
Let me know if you have anymore questions!
My best,
Mikaella from slido
Hello
Mikaella here from Slido - we’re so sorry to see you go!
Just FYI, I had to remove some confidential information from your post.
Could you kindly message our team directly and our customer care team can assist you?
Let me know if you have anymore questions!
My best,
Mikaella from slido
Dear Slido Support Team,
I’d like to cancel my subscription and request a full refund as Slido did not work on my PC unfortunately and I purchased it yesterday Nov 4th 2026. Please let me know the info requested to proceed with this cancelation and thank you.
Hi
I’m sorry to hear Slido didn’t work on your PC. Could you please contact our Slido Customer Care team at support@slido.com? They’ll be happy to help with your cancellation and refund request.
Best~
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