Hello, how can I cancel my subscription / license? It’s only been a few days since purchase. I couldn’t easily find info on the website. Thanks in advance.
Solved
How do I cancel my subscription?
Best answer by Ondrej from Slido
Hello
In case you are on our annual plan then you can contact our team directly and they can help with a refund. We do communicate on our pricing page that we offer 30 day Money Back Guarantee.
Kindly
Hello
In case you are on our annual plan then you can contact our team directly and they can help with a refund. We do communicate on our pricing page that we offer 30 day Money Back Guarantee.
Kindly
Hi I just wanted to say I wrote to the stated address to activate the 30-day Money Back Guarantee, but it looks like you’re waiting to let the guarantee expire to say it’s not possible to cancel anymore. I hope that is just a bad thought. How long till I hear back from you? I wrote Sept. 27.
Hey
I am currently looking into our system but havent seen anything with the email associated with your Slido account.
Could you please contact our support team directly so we can look into this for you please? You should have a response back within 24 hours of your email as we offer 24/5 support and check emails on weekends as well.
Best,
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