I set up a survey where participants needed to enter their email address to respond. Looking for each persons ranked preferences for 5 options. Now when I look for the excel files of participants I get a numerical ID and theor email, but the file with their responses has a “Hashed ID” and no email….so i cant tell who provided which response (defeating the whole purpose of using slido for this task). Is there any way to match the responses to the emails without asking everyone to repeat the task??
Question
Participant IDs don’t align across exports
Hi
To resolve this, our technical team will need to take a closer look at your session.
Please send an email to support@slido.com with the following details :
- The name of your Slido session
- The #code of the session
- The direct URL link
Once our team receives this information, they will be able to assist you further. Thank you for your cooperation!
Best,
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