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Question

Slido Professional Cancellation and Refund Request

  • September 28, 2026
  • 3 comments
  • 22 views

​@Slido Team I would like to cancel my Slido Professional annual subscription and receive a full refund under the 30-day Money Back Guarantee. I purchased the Professional plan approximately one week ago, so my request is well within the 30-day cancellation period.

I have already reached out to the Slido Support team regarding my cancellation. Unfortunately, I am not satisfied with the features and overall functionality of the Professional plan, as it did not meet my expectations or the needs for which I purchased it.

I am hoping the Slido team can assist with my cancellation and refund.

3 replies

Forum|alt.badge.img

Hi ​@Jaidaa 

If you have contacted our Support Team with the cancelation request then the team will process this request for you.

Best,

Monica from Slido

  • sls
  • Participant
  • September 29, 2026

@Slido Team I would like to cancel my Slido Professional annual subscription and receive a full refund under the 30-day Money Back Guarantee. I purchased the Professional plan approximately one week ago, so my request is well within the 30-day cancellation period.

I just filled out a contact form for the Slido Support team regarding my cancellation. Can you please confirm this is being processed? Thank you. 

 

Forum|alt.badge.img

Hi ​@sls 

If you have contacted our Support Team with the cancelation request then the team will process this request for you.

Best,

Monica from Slido

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