When I try to use it during a presentation, only the QR code screen appears, but the question doesn't show up. This is happening with all of them. It works fine on the web version, so I don't understand what's going on. Can anyone help me understand what's happening? Thanks
Hi
Our support team is ready to assist you and can be reached on our Contact form. From the How can we help drop-down, you will select Technical issues. Please attach your screenshot, as the slido code(#) will help them to assist you better.
Thank you so much! I figured out what happened. I’m not sure why, but almost all the questions were deleted 😱, and since they couldn't be found, it just stayed like that. I had to redo almost everything.
By the way, when this happens, is there any way to recover them?"
Hi
Yes, we can recover your data when you delete it. We cannot restore it only if you change the poll type. If you need help with this in the future, please submit a request through the Contact form.
Best,
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