Dear Slido Support Team,
I recently purchased a Slido subscription by mistake.
I misunderstood the pricing and believed the subscription cost was JPY 1,800, when the actual amount charged was JPY 180,000.
This was an unintentional purchase, and I would not have proceeded if I had correctly understood the price.
I would therefore like to request an immediate cancellation and a full refund of JPY 180,000.
I understand that Slido offers a 30-day money-back guarantee for eligible annual subscriptions, and I would appreciate your assistance in processing my refund.
Thank you very much for your understanding.
Best regards,
seiya oki