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Question

Welcome Message is not using the current meeting name and dates, even though settings are for the correct name and dates

  • May 18, 2026
  • 1 reply
  • 6 views

I cloned a meeting from 2025 and now the Welcome message for the meeting is showing last year’s details and not the details that I updated in the settings. Please help, my meeting is today and I don’t want to confuse our guests

1 reply

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Hi ​@Kate Hogan 

I am sorry to hear you are experiencing issues!

Would you mind filling out our contact us form to get in touch with the technical team? We would like to troubleshoot this with you directly.

Best,