Dear Slido Team,
I would like to cancel my ENGAGE subscription (valid until May 27, 2026) and request a full refund in accordance with your 30-day money-back guarantee.
I already sent an email(support@slido.com) today and just wanted to confirm whether this is the correct way to cancel the subscription. I couldn’t find any cancellation option in my account settings.
Please let me know if you need any further information from my side.
Thank you in advance!
Best regards!
Hey
Thanks for reaching out and sending your request to our Customer Care Team - they’ll handle it from there. Please keep an eye on your inbox for their response.
Kindly,
Hi
We currently only offer the 30-day money back guarantee to annual plans. Would you mind writing us an email to support@slido.com to explain why you need to cancel your one-time plan? We will be happy to look into what can be done.
Best,
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