This morning I have been using Slido to create a new survey and 3 times now it has automatically come up that I have to leave the site (shuts me out) and when I log back in it hasn’t saved some of my work. This is extremely frustrating and is wasting a lot of time. Please help, what is going on.
Solved
Troubleshooting : automatic log out without saving
Best answer by Monica from Slido
Hi
I would suggest to ensure you have stable connection to Slido which you can check via this link https://checkme.sli.do/
If you are using a company device, I recommend also checking if there are security policies in place that may be blocking certain sites.
If you continue encountering issues, please reach out to our support team directly with any screenshots or videos of the behaviour you are experiencing as this will help in investigating the issue further.
Hi
I would suggest to ensure you have stable connection to Slido which you can check via this link https://checkme.sli.do/
If you are using a company device, I recommend also checking if there are security policies in place that may be blocking certain sites.
If you continue encountering issues, please reach out to our support team directly with any screenshots or videos of the behaviour you are experiencing as this will help in investigating the issue further.
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