This morning I have been using Slido to create a new survey and 3 times now it has automatically come up that I have to leave the site (shuts me out) and when I log back in it hasn’t saved some of my work. This is extremely frustrating and is wasting a lot of time. Please help, what is going on.
Solved
Troubleshooting : automatic log out without saving
Best answer by Monica from Slido
Hi
I would suggest to ensure you have stable connection to Slido which you can check via this link https://checkme.sli.do/
If you are using a company device, I recommend also checking if there are security policies in place that may be blocking certain sites.
If you continue encountering issues, please reach out to us via email to support@slido.com ensuring to include screenshots or videos of the behaviour you are experiencing as this will help in investigating the issue further.
Hi
I would suggest to ensure you have stable connection to Slido which you can check via this link https://checkme.sli.do/
If you are using a company device, I recommend also checking if there are security policies in place that may be blocking certain sites.
If you continue encountering issues, please reach out to us via email to support@slido.com ensuring to include screenshots or videos of the behaviour you are experiencing as this will help in investigating the issue further.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
