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Slido is gradually rolling out a new user interface. If the below steps and visuals match what you are seeing within your account, then you are using the new interface and this article is for you. If not, please see this version.


If you’re organizing a slido with multiple rooms or you’re expecting a bigger audience, you might need an additional pair of hands to help you approve questions or activate polls.

 

Co-hosts offer you the extra help that you need – and you can invite just about anyone to be one. 

 

With our paid plans, you can share your slido with as many co-hosts as you need. If you’re using our free basic plan there’s a limit of 10 co-hosts per slido. 


In this article:

 

 


What is a co-host?

 

A co-host is someone who is invited to help with your slido. They can create and edit polls, as well as moderate the Q&A if needed. 

 

After you invite a co-host, they create their own account using their own email address. No need to share any credentials!

 

Can I invite a member from my license to be a co-host on my slido?

 

Absolutely. Members from your same license can be invited as co-hosts to as many slidos as you need them to.

 

Keep in mind that there is one big difference between co-hosts from your license and external ones. Co-hosts from your license will have access to your slido settings, while external ones, called Guests will not. 

 

External co-hosts are listed as Guests within Team management. This is to distinguish them from internal co-hosts who are listed as members.

 

 

Invite co-hosts to your slido

 

You can invite co-hosts to help with your slido by email or using a shareable link.

 

To send an email invitation to a co-host:

  1. Open Settings and select the Collaboration tab
  2. Click on Add co-hosts and type in the email address of your desired co-host
  3. Select Invite to send the email invitation

The email invitation link is valid for 30 days. You can resend or revoke the invitation anytime using the three-dot menu.
 

Add co-hosts to help with your slido


If you wish to enable a shareable link, simply toggle on the option, copy the link and share it via email or your preferred communication tool.
 

Please note that shareable links are not available for organizations with member SSO including Webex licenses. 


Once you invite a co-host, they'll receive an email with the invitation. If they don't have a created Slido account, they'll be asked to create one. If they do, they can simply log in. To access the slido in the future, they can do so by visiting www.slido.com and logging in. 

 

Remember that a person can be a co-host in only one slido at a time – unless they’re a member on the same license.

 


 

Allow external co-hosts when SSO is set for your Slido organization


If you're using single sign on (SSO) for your Slido organization, you can only invite people who are already members of the organization. To allow co-hosts to log in without SSO, the organization owner needs to enable the option Exclude guests from SSO in the Member SAML/SSO settings under Organization settings.

 

Exclude external guests from needing SSO credentials

Only the owner of a Slido organization can change the SSO settings. 

 

 

Manage co-hosts

 

If the co-host's email invitation expired, you can simply resend it or revoke it. You can also revoke access of any existing co-hosts.

  1. Open Settings and select the Collaboration tab
  2. Click on Add co-hosts and select the three vertical dots next to the co-host
  3.  ​​​​​Select Revoke access/Resend invite
     
Manage access of co-hosts

 

 

Co-host competencies

 

People you invite to help with your slido can do all the actions related to running Q&A and polls. However, they cannot access or change the slido settings, unless they are members under your same license.
 

 

Co-hosts can ✅:

  • Moderate, archive, answer, label, highlight or delete questions
  • Activate, edit or create new polls
  • Access Analytics
  • Download exports

Co-hosts cannot ❌:

  • Edit the slido code or dates
  • Edit privacy settings
  • Create, turn on, or turn off Multiple rooms
  • Add branding
  • Access settings

 

Inviting a co-host who is a member on your same license grants them full access to your slido. The above restrictions do not apply to them.

 

 

Useful tips and troubleshooting

 

Add co-hosts to multiple slidos with full access to settings

  • If you want to share multiple slidos with your colleagues and let them access the settings, you can add them as additional members.

 

I’m g​​​​etting the "Please use email from suggested members" error

  • If you're getting this error and you are a license owner, go to Organization settings - Member SAML SSO and make sure the Exclude guests option is checked. If you're not a license owner, copy the article link and contact the license owner to do so.


I’m getting an error saying "This member has been deactivated and cannot be invited as a guest" 

  • If you're getting this error, it means that the member you're trying to invite is currently a deactivated member of your organization. Before being able to invite the member as a co-host to your slido, they have to be either reactivated or completely removed from the organization first. This can only be done by the organization owner and admins. If you're not one of them, copy the article link and contact them with your request.
     

My co-host is labeled a “Guest” in my Team tab

  • This means that your co-host is external and is not a paid member under your license. If you were to add another internal member as a co-host, they’d still be listed as a member in your Team tab.

 

 

Learn more:

 

I am trying to add a colleague as a co-host (she does not have a license) but as soon as I enter her email I receive the following message: Sent invitation failed. It worked with another colleague’s email however. Does anyone have a hint how to resolve this issue? Thanks :)

Hi @Stella,

Oh, sorry to hear your experiencing difficulties :( 

This might be a long shot, but could you please double check if your colleague was already added to the slido? 

If not, there might be a couple of reasons why it’s not letting you go through. To get to the root cause and resolve it as quickly as possible, could you please reach out to our Customer Care team at support@slido.com, or by opening up a chat with them? 

To make things even faster, please include the e-mail of your colleague, the slido you would like to add them to + a screenshot of  inspect element report. 

Thank you! 

 

 

Thanks, Francesca!!

How do I get the QR code prior to a slido?  it’s not showing…

 

Hi @Rich J,

Your QR code can be dowloaded from your host mode if you go to Share > Download QR code. 

You can also double check whether you have the QR code feature on by going to Settings > Customization > Present mode > and toggle on “Join slido via QR code”

 

In some cases, the QR code feature might be turned off on an Organizational level. To check this, click on your profile in the top right corner of your account and go to Organization Settings and Billing > Present mode > and toggle on Join slido via QR code.

 

Here’s a more detailed article all about our QR code feature:

 

Please let me know if there’s anything else that I can help with 🤗

How can I add a list of 50 co-hosts?

 

 

Hi @Floris,

To invite multiple co-hosts at the same time, you can enable the shareable link and send it to them. They then need to click on the link and create a co-host account.

By the way, just to be clear, only those who will be creating polls and activating them need to be co-hosts. Participants who will be voting in polls and sending in questions do not need to have an account in Slido. Sometimes people confuse these two.

Hope this helps 🙏 Let me know if you need anything else 🤗

How do I increase my share limit? We have 15 people collaborating on a project and I want each stakeholder to have access to the word cloud survey I created. 

Is there a maximum number of co-hosts for one slido?

Hi @adchac and @CarloJose,

We currently have a limit of maximum 10 co-hosts per slido in the free Basic plan. If you would like more co-hosts, please upgrade to one of our one-time or annual plans.

@adchac would you like your stakeholders to be able to change the survey or to vote in the survey? If you would like them to vote in the survey, you don’t need to make them co-hosts - simply send them a direct link to the survey.

Hope this helps 🙂 Let me know if you have any further questions 🙏

I work for in a large trainer team. Can I (or others) create polls and then share them across our facilitators so we can all use them? We all have SSO.

Hi @Felix2109 

Yes, you and others can create polls and share them with your facilitators so they can use them also.

You will need to create your slido, then invite your facilitators as co-hosts via email in the Collaboration section of your slido settings.

You can find a more detailed overview of sharing and adding co-hosts here:
 

Let me know if this helps.

Thanks Jenai. Let me fun this concept past you (cos I am not looking for others to use the polls WITH me but in their OWN classes. So can I perhaps set up a (dummy) slido into the future, put in all the polls that we want to share in that slido, and then they can all “extract” those they want to use for their own slidos? Assuming this works, I probably have to keep changing the date of the dummy slido so they dont disappear. Is there a time line ahead of which we cannot schedule slidos?
Thanks - hope my question makes sense

Hi @Felix2109,

I think I understand what you’re getting at. There’s no straightforward way for your facilitators to extract those polls they would like to use for their own slidos but there is a workaround. 

You could create a dummy slido, put all the polls you would like to share in it, then invite your facilitators as co-hosts to the slido.

Once the facilitators have access to the dummy slido, they will find the polls from the dummy slido in their templates.

You can set the date of the dummy slido for a maximum of up to a year so you don’t have to keep changing it.

Let me know if this helps or answers your question.

Brilliant - thank you Jenai

Hi there- 

 

I created a Slido for a hybrid conference I’m doing and the A/V people are requesting an admin link to work with. This is my first time using Slido and I’m not sure what they are referring to. Where would I find the Admin link to send to people who are helping run the Slido during the event. 

Hey @Maggie,

Welcome to Slido! :) 

It seems like the A/V people are asking for co-host access to your slido.

  1. You will first need to log in at www.slido.com and open the slido you’re using during your event
  2. If you haven’t created it yet, here’s the tutorial
  3. You can then give them access either by entering their email into Slido or by sending them the shareable link

They will be asked to create co-host accounts and then they can manage Slido.

They might also need a link to Present mode which shows polls and Q&A. You can simply open Present mode and then copy the link and send it to them.

Hope this helps 🙂 If you have any further questions, please let us know!

Someone duplicated a slido and I edited the questions. Now I want to duplicate the slido but I can’t. When I mouse over it, I don’t see the option to duplicate. Is this because I was not the original author of the slido?

Hey @Ameade,

At the moment, co-hosts cannot duplicate slidos, so if you’d like to duplicate it please reach out to the slido host.

However, you will find polls from slidos in which you’re a co-host in under ‘My previous polls’ and you can add these to other slidos.

Hope this helps! :)

Is there truly no way for the co-host to access more than one poll at a time?

Hey @Slido-explorer,

Co-hosts can only access one slido at a time but they can manage all polls within it. If you need to give someone access to multiple slidos at a time, you would need to purchase a member seat for them instead.

Hope this helps! :)

Hi,

I use Google Slides integration for my presentation.
If I already share access (as an Editor) to the Google Slides document to a colleague, could he also Launch the presentation via the Slido add-on button if I add him as a co-host (and so if he logs in as this co-host via the add-on on his device) ?

Thanks,
Law

Hey @Law K,

Editors in your Google Slides presentation get access to Slido automatically. If they have our Slido for Google Slides add-on installed and log in, they immediately become co-hosts in your slido which allows them to create polls and Q&A.

Hope this helps :)

 

Is there a way to invite a co-host but only give them editing access for a specific room? I.e., a breakout room speaker can manage polls for Room 2, but not for the rest of the slido.

I am trying to share access to a slido with a colleague of mine (she does not have a license) but as soon as I enter her email I receive the following message: Sent invitation failed. It worked with another colleague’s email however. Does anyone have a hint how to resolve this issue? Thanks :)

Same problem - I think it’s something new with Slido 

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