Question

Changing from FREE trial to Engage membership

  • 2 February 2024
  • 1 reply
  • 41 views
M

I created a PowerPoint presentation will my Free Trial, then I purchased the Engage package. Am I able to use the unlimited # of quizzes, word clouds, etc. in the same PowerPoint presentation? How does presentation go from Free Trial to Engage membership?

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C
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Hey @mnfricke ,

Thanks for the context!

If you purchased an Annual Plan you can use the features in any event. If you purchased a One-Time plan it is applied to a single event. 

In the case you added the Slido event to the PPT before upgrading and it is still showing as Basic, you can switch the event in the PPT to create a new event with the purchased features if it is an Annual Plan. 

If you purchased a One-Time Plan please reach out to support@slido.com to see if the upgrade was applied to a different Slido, otherwise we can apply it to the Slido connected to your PPT.

Let us know if this helps!

- Carly

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